FAQ
Frequently Asked Questions
What is the difference between the 2.0 and 3.0 models?
The only difference is the added second hand and minute radar on the 3.0 models.
Otherwise, the 2.0 and 3.0 models are exactly the same. Both models are 40mm wide, made of the same premium stainless steel , and both feature sapphire crystal and are individually adjustable to your wrist.
So you have the freedom to choose and with both models you get the best quality at the best price from us.
What is the quality & guarantee?
Hundreds of customers are thrilled, including a 24-month warranty.
Based in Switzerland, we collaborate with industry experts. From materials to design to functionality, we've cut no corner. For example, we don't use inferior zinc alloys, but only premium stainless steel for maximum durability.
We also opted for reliability and precision in the movement. Automatic movements often stop working if the watch isn't worn for a while. That's why we installed a reliable Japanese quartz movement, ensuring your watch runs smoothly day and night. Japan, along with Switzerland, is one of the top sources for reliable watch movements.
Your guarantee: You benefit from a 24-month guarantee on our products. Damage caused by yourself, such as losing your watch, is of course excluded.
The best prices: Because we work without middlemen and avoid expensive marketing, we can offer you this high quality at unbeatable prices.
The idea : A great product gets around and doesn't need excessive, expensive advertising. So if you're happy with your product, please recommend us to others.
Are the clocks adjustable?
Of course.
You can easily adjust all of our models to your individual wrist for maximum comfort.
You can also find instructions for this from us.
Are the watches in stock?
Yes , all products in our shop are already finished and available immediately. Only while stocks last.
We only sell products that we have in stock.
How fast is shipping?
We value fast shipping times and ship from Germany:
Germany: 1-3 days
Switzerland & Austria: 1-3 working days
Europe & UK: 2-5 working days
Rest of the world: 2-7 working days
We only ship with a tracking number so you can track your shipment.
Do you accept returns?
Yes. You can experience our quality for yourself risk-free and always benefit from our 2-year warranty.
We will only accept your watch back if it is unworn and unused.
Orders made with discounts and special offers are excluded from returns.
Depending on stock availability, we accept exchanges. Shipping is the responsibility of the buyer.
Send us a message at: info@sunnahtimepieces.com